Understanding the issues that are important to our stakeholders is essential in helping us develop and implement our business strategy. It is also critical to our long-term success.

We recognise that the key decisions that we make today could affect long-term performance. When making these decisions, we consider the needs of our different stakeholder groups as well as the likely consequences that any action might have for Synthomer. We use this information to inform strategic discussions, including any implications for the resilience of our business and the potential impact on our community and environment.

The following are key stakeholder groups with whom we engage on sustainability and who influence our materiality assessment.

Stakeholder groups

Key sustainability matters for stakeholders

How the business engaged in 2023


  • Product safety
  • Availability of products
  • Technical service
  • Environmental impact
  • Customer surveys
  • Product carbon footprint
  • Social media
  • Meetings (face-to-face /virtual)
  • Market data analysis


  • Health and safety
  • Diversity, equity and inclusion
  • Cost of living
  • Career development
  • Intranet
  • Newsletters
  • Surveys
  • Training
  • Health and safety programmes
  • Town halls
  • Sustainability forum


  • Supporting education
  • Access to employment
  • Protecting public health
  • Social diversity and inclusion
  • Environmental stewardship
  • Employee volunteering
  • Coaching and training programmes
  • NGO and community programmes and schemes


  • Supply chain carbon footprint
  • Payment practices
  • Human and labour rights
  • Meetings (face-to-face / virtual)
  • Training
  • Audits


  • ESG disclosure standards
  • Remuneration
  • Business and financial performance
  • Return on investment
  • Press releases
  • Annual General Meeting
  • Annual Report
  • Website
  • Meetings (face-to-face/virtual)

Government and authorities

  • Corporate governance and audit reform
  • Policy and regulation (including energy, carbon taxes etc.)
  • Support of businesses and workers
  • ESG disclosures (e.g. TCFD, EU CSRD etc)
  • Responding to consultations and calls for evidence
  • Participation in government schemes
  • Parliamentary events
  • Industry forums